Politique de remboursement


Returns will be accepted within 30 days of receipt of goods. To be eligible for a return, your item must return unused, unwashed and original condition.


If you need to exchange an item for a different size, please email us at madhatter@madhatterindustries.com.

Tell us what size you would like to exchange your item for. If the new item is not in stock, you can substitute for another item with the same price, or receive a store credit of equal value.

Once we receive and inspect your item, we will send you an invoice via email for the shipping charge to send the exchanged size to you. Once paid, your item will be sent as soon as possible. 

Customers are responsible for all shipping costs associated with returns and exchanges. 

This includes the postage to get a new package sent to you, and any customs duties or taxes imposed on packages during shipment.


To return your item, please mail it to:

Mad Hatter Industries 
56 Albert St, PO BOX 1112
Alexandria, ON
K0C 1A0